Monday, 3 January 2011
In the run up to Christmas things got very hectic - not only did we lose our telephone connection, we then lost our internet connection, causing chaos. This is a really busy time of year for us, and customers were sending their orders - still in time for the last Christmas post - well they should have been, but the Christmas post has been a whole different story this year. Anyhow - thanks to our lovely neighbours, Rob & Roxanne, who let us use their laptop at their house to help out - and who also tried to rig up a phone line, and then with more thanks to the second BT engineer who came and sorted things out for us, we eventually got our phone line back and then broadband back. Not the best time of year for this to happen. We are still having occasional phone problems - but that is now due to the new telephone we bought - to try and improve things - now not working, and having mucked the system up again. We think all is now well, and are awaiting a replacement telephone, but I say this with everything crossed - and if the snow comes again, who knows!